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Temporary Office Administrator

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Category: School Administration
School: Stratford School
Location: Los Angeles/West, CA
Date Opened: Apr 8, 2022
Job ID: 11981

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Description

This individual will provide quality customer service, both internal and external, in the operations of Stratford School.  The Temporary Office Administrator (OA) will perform all general administrative and office functions at the Los Angeles campus.  This is a full time temporary assignment that will last approximately 4-5 months.

Duties & Responsibilities:

  • Provides superior customer service to student, parents, and staffs.
  • Cares for sick and injured students.
  • Screens and takes messages, including fielding/answering all routine and non-routine questions. 
  • Uses discretion in all office communication with parents and staffs.
  • Handles confidential and non-routine information professionally and explains school policies tactfully.
  • Responds to customer requests within 24 hours by telephone or e-mail.
  • Provides new student orientation on the designated form, including calculating the pro-rated tuition.
  • Performs desktop publishing such as school newsletters, flyers, etc.
  • Maintain student and office files in a neat and orderly manner, easily understood by all office staff.   Provides follow-up when deemed necessary.
  • Organizes and prioritizes large volumes of information and calls.
  • Sorts and distributes mail.  Drafts written responses or replies when necessary.
  • Maintains office supplies and coordinates the purchase of supplies with the facilities administrator.
  • Proofreads and edits all outgoing correspondence.
  • Assembles student packets, enrollment packets, inquiry packets, and other mailings when necessary.
  • Assist and attend special events and other school functions.
  • Track teacher attendance and substitute hours as a back-up system for the principals.
  • Print and maintain sign-in and sign-out sheets for staff and students.

Competencies: 

Superior customer service

Oral and written communication

Public relations

Organization skills, multitasking and prioritization 

Flexibility

Interpersonal skills, friendly and outgoing 

Team player

 

Skills/Knowledge/Education:

A successful candidate must have strong communication skills both verbal and written. Attention to detail and the ability to remain calm in stressful situations keep the office environment relaxed and positive.  People skills are an essential element for our Office Administrators.

Our applicants should have completed a minimum of a High School Diploma or GED.

Physical Requirements:

Generally works in a standard office environment.  Must be able to bend, stoop, and perform extensive walking.  Occasionally, lift up to 30 pounds. Works in a fast-paced, high pressure environment dealing with a wide variety of challenges, deadlines and a diverse array of contacts.  Extensive computer time and sitting are necessary in this position.   

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